What topics are covered during the 3:30-4:00 PM in-store training lesson on Day 5 for Cinnaholic?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
| Time | Classroom Training Lesson | Location | |
|---|---|---|---|
| 10:00 AM | Mission and Vision | Atlanta, GA | |
| 11:00 AM | Policy Review and New Hire Paperwork | ||
| 11:00-1 PM | Employee Management (Scheduling and Payroll) | ||
| 1:00-2:00 PM | Lunch/Break | ||
| 2:00 PM | Inventory Management | ||
| 3:00 PM | Social Media Management Day 2 | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Inventory and E |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–35)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, the in-store training lesson from 3:30-4:00 PM on Day 5 covers taking phone orders. This training takes place in Atlanta, GA.
This suggests that franchisees and their managers will receive specific instruction on how to properly handle phone orders, which is a crucial aspect of customer service and order fulfillment. This training ensures that staff is well-prepared to manage phone orders efficiently and accurately.
Proper phone order management can significantly impact customer satisfaction and operational efficiency. By providing this training, Cinnaholic aims to equip franchisees with the skills necessary to handle this aspect of the business effectively.