What topics are covered during the 10:00 AM classroom training lesson for Cinnaholic?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
| Time | Classroom Training Lesson | Location | |
|---|---|---|---|
| 10:00 AM | Mission and Vision | Atlanta, GA | |
| 11:00 AM | Policy Review and New Hire Paperwork | ||
| 11:00-1 PM | Employee Management (Scheduling and Payroll) | ||
| 1:00-2:00 PM | Lunch/Break | ||
| 2:00 PM | Inventory Management | ||
| 3:00 PM | Social Media Management Day 2 | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Inventory and Equipment Review | Atlanta, GA | |
| 1:00-2:00 PM | Lunch/Break | ||
| 2:00 PM | Prep, Label and Store Ingredients | ||
| 3:00-6:00 PM | Review and Practice Opening and Closing Lists Day 3 | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Make Brown Sugar Mix | Atlanta, GA | |
| 11:00 AM | Make Frosting | ||
| 12:00-1:00 PM | Lunch/Break | ||
| 1:00 PM | Make Dough and Rolls / Label Properly | ||
| 4:00-4:30 PM | Make Baby Buns Day 4 | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Process Sales in POS System | Atlanta, GA | |
| 11:00 AM | Redeem Vouchers (Groupon, Living Social, Gift Certificate) | ||
| 12:00-1:00 PM | Lunch/Break | ||
| 1:00 PM | Refund Payments | ||
| 1:30 PM | Issue In-Store Gift Certificates | ||
| 2:00 PM | Count Drawer and Make Deposit | ||
| 2:30 PM | Prep To-Go Boxes | ||
| 3:00 PM | Prepare and Serve Coffee/Tea/Hot Chocolate | ||
| 3:30-4:00 PM | Take Phone Orders Day 5 | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Make Dough and Rolls / Label Properly | Atlanta, GA | |
| 11:30 AM | Identify When/How to Bake/Cool/Store/Sample Rolls | ||
| 12:30-1:30 PM | Lunch/Break | ||
| 1:30 PM | Assemble Rolls for Sale and Display | ||
| 2:30 PM | Greet Customers, Explain Menu and Take Orders | ||
| 3:30 PM | Review Dish Techniques (3 Compartment Sinks, Sanitize Mixer Bowl, Avoiding Green Sponge on Trays, Drying and Putting Dishes Away Properly, Cleaning Greasy Sinks) | ||
| 4:00-4:30 PM | Review and Practice Daily Cleaning Tasks Day 6 (if necessary) | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM | Make Cookie Dough | Atlanta, GA | |
| 11:00 AM | Make/Prep Cookies | ||
| 11:30 AM | Make Brownies | ||
| 12:30 PM | Make Pie Crumble | ||
| 1:30-2:30 PM | Lunch/Break | ||
| 2:30 PM | Review and Practice Daily Tasks | ||
| 3:00-3:30 PM | Review and Practice Dish Techniques Day 7 (if necessary) | ||
| Time | In-Store Training Lesson | Location | |
| 10:00 AM-TBD | Shadowing and Support | Atlanta, GA |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–35)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, the 10:00 AM classroom training lesson covers the company's mission and vision. This training takes place in Atlanta, GA. Other training topics include policy review, new hire paperwork, employee management, inventory management, and social media management.
In addition to classroom training, Cinnaholic also provides in-store training. Some of the in-store training topics include inventory and equipment review, ingredient preparation, sales processing, and baking techniques. This comprehensive approach ensures franchisees and their managers are well-prepared to operate a Cinnaholic location.
The Cinnaholic FDD specifies that franchisees must send at least one manager to become certified through the training program for each location. While there is no training or registration fee, franchisees are responsible for covering all travel and living expenses, such as transportation, lodging, and meals, for their managers attending the training. This investment in training is essential for ensuring consistent quality and service across all Cinnaholic franchise locations.