Does Cinnaholic have the right to add additional goods and services that franchisees must offer?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
You must conduct the business operated at your Bakery as required by the Operations Manual and the Franchise Agreement. You must offer and sell only those products and services approved by us. Further, you must offer all goods and services that we designate as required for all franchisees. These required goods and services include custom gourmet cinnamon rolls and baked goods, and other food products and beverages. We have the right to add additional authorized goods and services that you must offer. This means that we have the right to require you to carry the required menu items that we dictate and that we determine are appropriate for CINNAHOLIC® Bakeries. There are no limits on our right to make modifications to our approved menu, whether by a change in the Operations Manual or through an amendment to the Franchise Agreement or by another form of written directive.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 41–42)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, Cinnaholic retains the right to add additional goods and services that franchisees must offer. This means Cinnaholic can require franchisees to carry specific menu items they deem appropriate for Cinnaholic bakeries.
This right allows Cinnaholic to maintain uniformity across all franchise locations and adapt to changing consumer preferences or market trends. It ensures that all Cinnaholic locations offer a consistent set of core products, which can help build brand recognition and customer loyalty.
For a prospective franchisee, this means they must be prepared to adapt their menu and offerings based on Cinnaholic's directives. While franchisees can offer only products and services approved by Cinnaholic, they must offer all goods and services that Cinnaholic designates as required. Cinnaholic has no limits on making modifications to the approved menu through changes in the Operations Manual, amendments to the Franchise Agreement, or other written directives.