Is retraining required for Cinnaholic franchisees and/or their managers before renewal?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
- (vii) Before renewal, Franchisee and/or Franchisee's supervisory and operational manager(s) shall at Franchisee's expense, attend and successfully complete to Franchisor's reasonable satisfaction any retraining program Franchisor may require;
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, before a franchise agreement can be renewed, both the franchisee and/or their supervisory and operational managers may be required to attend and successfully complete a retraining program. This retraining is at the franchisee's expense and must be completed to Cinnaholic's reasonable satisfaction.
This requirement ensures that franchisees and their managers are up-to-date with the latest operational standards and practices of the Cinnaholic system. It helps maintain consistency and quality across all franchise locations. The FDD does not specify the content, duration, or location of this retraining program, but it emphasizes that the franchisee is responsible for covering all associated costs.
For a prospective franchisee, this means they should factor in the potential costs of retraining when considering renewal. They should also inquire with Cinnaholic about the specifics of the retraining program, including its frequency, content, and associated expenses, to better prepare for the renewal process. This requirement is a fairly standard practice in franchising, as franchisors seek to ensure that all franchisees adhere to current brand standards and operational methods.