Is retraining required for a Cinnaholic franchisee and/or their managers as a condition of renewal?

According to the 2025 Cinnaholic Franchise Disclosure Document, retraining may be required for a franchisee or their supervisory and operational managers as a condition of renewal. Specifically, before renewal, the franchisee and/or their supervisory and operational manager(s) must attend and successfully complete any retraining program that Cinnaholic may require, at the franchisee's expense and to Cinnaholic's reasonable satisfaction.

This means that as a Cinnaholic franchisee, you need to budget for the potential cost of retraining yourself or your managers before the renewal of your franchise agreement. The cost will cover expenses related to attending the retraining program. The FDD does not specify the content, length, or location of the retraining, so it is important to discuss these details with Cinnaholic.

Retraining requirements are not uncommon in franchising, as they help ensure that franchisees and their staff are up-to-date with the latest operational standards, marketing strategies, and customer service practices. By mandating retraining, Cinnaholic aims to maintain consistency and quality across all franchise locations, which ultimately benefits the brand and all franchisees within the system. Franchisees should consider this potential retraining requirement when evaluating the overall costs and obligations associated with the Cinnaholic franchise.