Can Cinnaholic require franchisees, managers, and employees to attend additional training programs?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
- 14.3. Additional Training. Franchisee and its Managers and employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Bakery and the CINNAHOLIC®. Franchisee also may be required to purchase training films or other instructional materials as specified by Franchisor from time to time in the Operations Manual or otherwise.
- 14.4. Conferences. Franchisor may require Franchisee and/or one or more of the operating managers of the Bakery to attend conferences which may be offered by Franchisor from time to time. Franchisee will be responsible for the travel and living expenses of such persons, and Franchisor may charge a reasonable fee sufficient to cover the costs and expenses of such conferences.
- 14.5. Requirements to Attend Training. All individuals participating in training programs offered by Franchisor must (i) behave in a professional, non-disruptive, non-harassing and nondiscriminatory manner during training, (ii) not be under the influence of any stimulant during training, and (iii) satisfy any other training pre-requisites set forth in the Operations Manual or otherwise. Franchisor has a right to terminate training for any individual that, in Franchisor's judgment, does not satisfy the requirements in this Section and Franchisee must immediately designate a replacement.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, franchisees, their managers, and employees may be required to attend additional training programs. Cinnaholic can mandate these programs, which relate to the operation of the bakery and the Cinnaholic system.
In addition to attending the training programs, franchisees might also need to purchase training films or other instructional materials as specified by Cinnaholic in the Operations Manual or otherwise. Franchisees are also responsible for ensuring their employees complete a training program approved by Cinnaholic and that unqualified individuals are not employed.
Cinnaholic also has the right to require franchisees and/or their operating managers to attend conferences. The franchisee is responsible for covering the travel and living expenses for those attending, and Cinnaholic may charge a reasonable fee to cover the costs of the conferences. Cinnaholic also sets requirements for conduct during training, including professional behavior and sobriety, and can terminate training for individuals not meeting these standards, requiring the franchisee to designate a replacement.