Does Cinnaholic require the franchisee to personally supervise the day-to-day operations of the Bakery?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
You must maintain direct responsibility over the Bakery; however, we do not require that you personally supervise the day-to-day operations of the Bakery. During operations hours, a Manager who has successfully completed the initial training program described in Section 14.1 of the Franchise Agreement, must at all times be at your Bakery. The Managers must directly supervise and be responsible for the dayto-day management and proper operation of your Bakery, and the Managers may not assist in any business which competes with your Bakery. The Managers must invest their full time and attention and devote their best efforts to the on-premises management of the Bakery. The Managers cannot have an interest or business relationship with any of our business competitors. The Managers need not have an ownership interest in the franchisee.
If the Managers are not already bound by the Franchise Agreement, we may require them to sign a noncompetition, non-solicitation and/or nondisclosure agreement in the form(s) prescribed by us. This noncompetition, non-solicitation and/or nondisclosure agreement will prohibit them from directly or indirectly engaging in activities that compete with the operations of your Bakery or any other CINNAHOLIC® Bakery, disclosing our confidential and proprietary information and trade secrets, and soliciting our employees and employees of other CINNAHOLIC® franchisees. We also may require those employees who have received our confidential and proprietary information to enter into the same noncompetition, non-solicitation and/or nondisclosure agreement.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 41)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, franchisees are not required to personally supervise the day-to-day operations of their bakery. However, the franchisee must maintain direct responsibility over the bakery.
During operating hours, a manager who has successfully completed Cinnaholic's initial training program must be present at the bakery at all times. These managers are responsible for the day-to-day management and proper operation of the bakery and must dedicate their full time and attention to the on-premises management.
The managers cannot be involved in any business that competes with the Cinnaholic bakery and cannot have any business relationship with Cinnaholic's competitors. While managers are not required to have an ownership interest in the franchise, Cinnaholic may require them to sign a non-competition, non-solicitation, and/or non-disclosure agreement to protect Cinnaholic's interests.