Does Cinnaholic provide access to advertising and promotional materials?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
- (d) Give you access to advertising and promotional materials we develop. (See Franchise Agreement, Section 11.2.)
Any advertising or marketing materials not prepared or previously approved by us must be submitted to us at least two weeks before any publication or run date for approval. All advertising and promotion must be factually accurate and must not detrimentally affect the Marks or the CINNAHOLIC® franchise system. We may grant or withhold our approval of any advertising or marketing materials, in our sole discretion. We will provide you with written notification of our approval or disapproval within a reasonable time. If we do not notify you of our approval or disapproval within 10 days of our receipt of the materials, the materials will be deemed approved. You must discontinue your use of any approved advertising within five days of your receipt of our request if we subsequently request you to do so. (See Franchise Agreement, Section 11.5).
We do not restrict where you can conduct your advertising and other franchisees will not be precluded from advertising in your Franchise Territory just like you will not be restricted from advertising in someone else's exclusive territory. We or our affiliates may advertise within your Franchise Territory for the sale of products and supplies.
You must participate in any promotional and advertising programs that we establish.
Local Advertising. You must spend at least 2% of your Gross Sales each calendar quarter on local advertising. We have the right to require that you provide us with proof that these funds were spent. If we require you to participate in an advertising cooperative, you will be able to designate a portion of the monies otherwise spent on local advertising towards the funds required by the cooperative. All affiliate-owned Bakeries must spend money for local advertising on an equal percentage basis with all franchised Bakeries. Website and Social Media Policy. We currently operate a website related to the CINNAHOLIC® franchise system at www.cinnaholic.com (the "Website"). We have the right to designate a successor Website. Subject to the terms of the Franchise Agreement and Operations Manual, we may make available to you a sub-page on the Website that will be located at a sub-domain of the Website to be specified by us (the "Subpage"). You will be permitted to upload content onto the Subpage solely to promote, and provide customers information related to your Bakery. You may only upload content onto the Subpage in accordance with terms of the Franchise Agreement and any guidelines, directives or specifications (collectively, "Subpage Standards") issued by us. The Subpage may not contain content which references any Bakeries other than your Bakery. You may not upload, publish, display, or otherwise include or use any content on the Subpage without receiving our approval. Once we approve the initial content of the Subpage, you must submit any changes to us before you make any changes. We may, at any time, cease to make the Subpage available to you or the public. Upon the termination or expiration of the Franchise Agreement for any reason or a default under the Franchise Agreement for any reason, you may not upload, content, onto, or otherwise use, the Subpage shall immediately cease, and we may cease to make the Subpage available to you.
We will control all social media and digital marketing which utilizes any of our Marks and control the setup and establishment of any accounts for social media or digital marketing of any kind which utilize or reference our Marks. You must at all times provide us with all social media and digital marketing login identifiers and passwords and keep us apprised immediately of any changes to that information.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–35)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, Cinnaholic will give franchisees access to advertising and promotional materials that they develop. However, any advertising or marketing materials not prepared or previously approved by Cinnaholic must be submitted to them at least two weeks before any publication or run date for approval. Cinnaholic may grant or withhold approval of any advertising or marketing materials at their sole discretion. Franchisees will receive written notification of approval or disapproval within a reasonable time, and materials are deemed approved if no notification is received within 10 days. Franchisees must discontinue use of any approved advertising within five days of receiving a request to do so.
Cinnaholic does not restrict where franchisees can conduct advertising, and other franchisees are not precluded from advertising in a franchisee's territory. Cinnaholic or its affiliates may advertise within a franchisee's territory for the sale of products and supplies. Franchisees must participate in any promotional and advertising programs that Cinnaholic establishes.
Franchisees must spend at least 2% of their Gross Sales each calendar quarter on local advertising, and Cinnaholic has the right to require proof that these funds were spent. If Cinnaholic requires participation in an advertising cooperative, franchisees can designate a portion of the local advertising funds towards the cooperative. All affiliate-owned Bakeries must spend money for local advertising on an equal percentage basis with all franchised Bakeries.
Cinnaholic also operates a website related to the franchise system at www.cinnaholic.com, and may make available a sub-page on the Website for franchisees to upload content to promote their Bakery. Franchisees must receive approval before uploading, publishing, displaying, or using any content on the Subpage. Cinnaholic controls all social media and digital marketing which utilizes any of their Marks and controls the setup and establishment of any accounts for social media or digital marketing of any kind which utilize or reference their Marks. Franchisees must provide Cinnaholic with all social media and digital marketing login identifiers and passwords and keep them apprised immediately of any changes to that information.