Is the Cinnaholic Project Manager/Coordinator Fee refundable?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
and the location of the franchise. In addition, if at the time you sign your Franchise Agreement you have selected and we approve a location for your Bakery, you will pay us a Project Manager/Coordinator Fee in the amount of $1,795, for which we monitor your Bakery's project progress, identify potential bottlenecks, help you expedite preconstruction activities with the goal of expediting your Bakery opening. Like the Market Development Fee and the Franchise Fee, these additional fees are not
Source: Item 5 — INITIAL FEES (FDD pages 11–12)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, the Project Manager/Coordinator Fee is not refundable. If a prospective Cinnaholic franchisee has an approved location at the time of signing the Franchise Agreement, they must pay a $1,795 Project Manager/Coordinator Fee. This fee covers Cinnaholic's services in monitoring the bakery's project progress, identifying potential issues, and helping to expedite preconstruction activities to facilitate a quicker opening.
This fee is explicitly stated as non-refundable, similar to the Market Development Fee and the Franchise Fee. This means that regardless of circumstances, such as delays in opening or failure to secure a location, the franchisee will not receive a refund of this $1,795 fee.
Franchisees should factor this non-refundable fee into their initial investment calculations and understand that it is a cost associated with Cinnaholic's support during the pre-opening phase. It is important to have a clear understanding of the services provided for this fee and to assess the value of these services in relation to the overall investment.