On what page can I find information about Cinnaholic's POS System?

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Computer Hardware and Software. Before opening your Bakery, you must install, at your expense, a POS system. Cinnaholic uses Square POS, which includes a cash drawer, credit card machine, and optional receipt printer. Currently, our POS system requirements specify each Bakery must have one Square POS system. As described in Item 7, the current initial cost of the POS system including one year of support services is approximately $1,000 to $2,000. You must use the POS system, among other things, to post all product and service sales, keep inventory control, post sales tax, refunds, and credits, and maintain customer information. At your expense, you must maintain the POS system in good working order at all times, and to upgrade or update the POS system during the term of the Franchise Agreement as we may reasonably require in order to meet our then-current standards and specifications. There are no contractual limitations on the frequency and cost of this requirement. We are not contractually obligated to provide any maintenance, repairs, upgrades, or updates. We estimate that the cost of a maintenance or support service contract for a Bakery is around $500 per year, but you may need to contact a vendor to determine the scope of the services they offer and the actual cost of those services. You will use the Portal to maintain business information and metrics for your Bakery and generate data and reports on your Bakery. We will have access to your Bakery's information and data on the Portal. We may require the POS system to be accessible by us via modem or otherwise and we will have the right at any time to poll your POS system to retrieve and compile information concerning your Bakery. In other words, we will have independent access to your sales information and data produced by the Portal and your POS system. There are no contractual limitations on our right to access this information and data. (See Franchise Agreement, Section 10.) In addition to the POS system, we may require that you install computer systems meeting our standards and specifications. Currently, we do not require you to purchase computer systems. The computer systems would be used to assist you in the operation of your Bakery. You would be responsible for all costs associated with any computer systems including accessing the Internet. We would have the right to access the information generated by the computer system, without limitation. Finally, you must maintain credit card, debit card or other non-cash payment systems we require. There are no limitations on the frequency and cost of this obligation. (See Franchise Agreement, Section 10.)

Neither we, our affiliates, nor any third parties are required to provide ongoing maintenance, repairs, upgrades, or updates to your POS system or any computer system we may require.

We may require you to maintain support service contracts and/or maintenance service contracts and implement and periodically make upgrades and changes to the POS system, computer hardware and software, and credit card, debit card and other non-cash payment systems. We may designate the vendor(s) for these support service contracts and maintenance service contracts. You must provide us with information on all delivery service applications being used by you at any time. You must also provide us with all current login identification and passwords for any delivery applications or software you are using.

We currently charge a Monthly Technology Fee of $250, which amount may change at any time, which covers

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–35)