What is the maximum distance a Cinnaholic franchisee can provide delivery and catering services from the Bakery?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, you may provide delivery and catering services from the Bakery within or without your Franchise Territory in connection with providing these delivery and catering services within a reasonable distance from the site of the Bakery not to exceed 10 miles, provided the deliveries are made by ground transportation. Subject to this maximum mileage requirement, you may provide catering and delivery services in the Franchise Territories of other CINNAHOLIC® franchisees, and other CINNAHOLIC® franchisees may provide the same services in your Franchise Territory. You may not ship products within or without your Franchise Territory.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 41–42)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, a franchisee may provide delivery and catering services from their bakery within a reasonable distance, but that distance cannot exceed 10 miles. This applies whether the delivery is within the franchisee's territory or outside of it. Deliveries must be made via ground transportation.
Subject to the 10-mile maximum, a Cinnaholic franchisee can provide catering and delivery services in another franchisee's territory, and vice versa, without any compensation required between the franchisees. This creates both opportunities and potential competitive situations for franchisees, as they can expand their service area but also face competition within their own territory.
This policy does not allow franchisees to ship products within or outside of their territory. This restriction is important for prospective franchisees to understand, as it limits their ability to reach customers beyond the specified delivery radius. Cinnaholic also retains the right to sell products identified by their marks through various distribution channels, including the internet and delivery services, irrespective of the proximity to the franchisee's bakery, as long as these sales are not made from another Cinnaholic bakery located in the franchisee's territory.