What initial training does Cinnaholic provide?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
Unless otherwise agreed to by Franchisor, Franchisee has 12 months from the Effective Date to complete the initial training as required by Section 14.1 and to commence operation of the Bakery. Franchisee must obtain Franchisor's written approval before commencing operation of the Bakery.
- (xv) Ensure that an individual who has completed the initial training program described in Section 14.1 below is at the Bakery at all times during normal business hours as established by Franchisor from time to time.
- 14.2. Training of Employees. Franchisee shall implement a training program approved by Franchisor for employees of the Bakery and shall be responsible for the proper training of its employees. Franchisee agrees not to employ any person who fails or refuses to complete Franchisee's training program or is unqualified to perform his or her duties at the Bakery in accordance with the requirements established for the operation of a CINNAHOLIC® Bakery.
- 14.3. Additional Training. Franchisee and its Managers and employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Bakery and the CINNAHOLIC®. Franchisee also may be required to purchase training films or other instructional materials as specified by Franchisor from time to time in the Operations Manual or otherwise.
- 14.5. Requirements to Attend Training. All individuals participating in training programs offered by Franchisor must (i) behave in a professional, non-disruptive, non-harassing and nondiscriminatory manner during training, (ii) not be under the influence of any stimulant during training, and (iii) satisfy any other training pre-requisites set forth in the Operations Manual or otherwise. Franchisor has a right to terminate training for any individual that, in Franchisor's judgment, does not satisfy the requirements in this Section and Franchisee must immediately designate a replacement.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, franchisees must complete initial training within 12 months of the effective date of the franchise agreement, as stated in Section 14.1. Additionally, franchisees must ensure that someone who has completed this initial training program is present at the Cinnaholic bakery during all normal business hours.
The Cinnaholic franchisee is responsible for implementing a training program approved by Cinnaholic for their employees. Franchisees must ensure their employees complete this program and are qualified to perform their duties at the bakery.
Cinnaholic also requires franchisees, their managers, and employees to attend additional training programs that Cinnaholic may reasonably require. These programs relate to the operation of the bakery and the Cinnaholic system. Franchisees may also need to purchase training films or other instructional materials as specified by Cinnaholic in the Operations Manual or otherwise. All individuals participating in training programs offered by Cinnaholic must behave professionally, not be under the influence of any stimulant, and satisfy any other training pre-requisites set forth in the Operations Manual or otherwise. Cinnaholic has the right to terminate training for any individual that, in Cinnaholic's judgment, does not satisfy the requirements and Franchisee must immediately designate a replacement.