If I request written substantiation for the Cinnaholic financial performance representation, will it be provided to me?

According to Cinnaholic's 2025 Franchise Disclosure Document, written substantiation for the financial performance representation will be made available to a prospective franchisee upon reasonable request. This means that if Cinnaholic provides any financial performance representations in Item 19 of the FDD, such as potential or actual revenues or profits, they must also provide documentation to back up those claims if you ask for it.

This is a standard practice in franchising, as it allows potential franchisees to verify the accuracy of the franchisor's claims and make informed decisions. The substantiation should provide evidence supporting the financial performance representations made, giving you a clearer picture of what you might expect to earn as a Cinnaholic franchisee.

It is important to note that Cinnaholic only needs to provide substantiation for financial performance representations that are actually made in Item 19. If Cinnaholic does not make any financial performance claims, there is no substantiation to request. Also, Cinnaholic is not obligated to provide any other financial information beyond what is presented in Item 19, unless you are purchasing an existing outlet, in which case they may provide you with the actual records of that outlet.