If Cinnaholic provides assistance in opening the Bakery and training employees, does Cinnaholic intend to charge for this assistance?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
circumstance.
Other Initial Fees. Generally, there are no additional initial fees. Under the Franchise Agreement, we will provide you with assistance in opening the Bakery and training your employees. Although we do not intend to charge you for this assistance, we reserve the right to charge you for extraordinary travel and living expenses incurred by our employees in providing this assistance. In the event you request additional opening assistance, which we envision will only occur in unique circumstances, and we agree to provide you with the extra assistance, you must reimburse us for all costs and expenses we incur in connection with providing you this additional assistance, including, wages, overhead and travel and living expenses of our employees providing the assistance and we have the right to charge our daily fee for additional assistance (see Item 6). It is not possible to estimate a range of these additional costs and expenses because they will vary depending upon a number of factors like the franchisee, the amount of extra assistance requested and the location of the franchise. In addition, if at the time you sign your Franchise Agreement you have selected and we approve a location for your Bakery, you will pay us a Project Manager/Coordinator Fee in the amount of $1,795, for which we monitor your Bakery's project progress, identify potential bottlenecks, help you expedite preconstruction activities with the goal of expediting your Bakery opening. Like the Market Development Fee and the Franchise Fee, these additional fees are not
Source: Item 5 — INITIAL FEES (FDD pages 11–12)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, Cinnaholic generally does not intend to charge franchisees for assistance in opening their bakery and training employees. However, Cinnaholic reserves the right to charge for extraordinary travel and living expenses incurred by their employees while providing this assistance.
In unique circumstances, if a franchisee requests and Cinnaholic agrees to provide additional opening assistance, the franchisee must reimburse Cinnaholic for all costs and expenses incurred. These costs include wages, overhead, and travel and living expenses of the employees providing the assistance. Cinnaholic also has the right to charge its daily fee for this additional assistance. The FDD does not provide an estimated range for these additional costs, as they vary based on factors such as the franchisee's needs, the amount of extra assistance requested, and the franchise location.
Additionally, if a franchisee has selected a location for their Cinnaholic bakery at the time of signing the Franchise Agreement and Cinnaholic approves it, the franchisee will pay a Project Manager/Coordinator Fee of $1,795. This fee covers Cinnaholic's monitoring of the bakery's project progress and assistance in expediting preconstruction activities to facilitate the bakery's opening. These additional fees, like the Market Development Fee and the Franchise Fee, are non-refundable under any circumstances.