Can the Cinnaholic franchisor change the minimum weekly operating hours?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
- (xv) Ensure that an individual who has completed the initial training program described in Section 14.1 below is at the Bakery at all times during normal business hours as established by Franchisor from time to time.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, Cinnaholic can establish and modify the normal business hours for its bakeries. Specifically, the franchise agreement mandates that a trained individual must be present at the bakery during these established hours. This gives Cinnaholic the power to adjust operating hours as it deems necessary.
This ability to modify operating hours is part of Cinnaholic's broader right to change and improve the Cinnaholic system, as detailed in the franchise agreement. These changes can include modifications to the Operations Manual, menu, processes, and even the brand's trademarks. Franchisees are obligated to accept and implement these changes, which may require them to make expenditures to comply with the updated standards.
For a prospective Cinnaholic franchisee, this means that the initial operating hours outlined in the franchise agreement or Operations Manual are subject to change. Cinnaholic could extend or reduce the hours of operation based on market conditions, seasonal demand, or other factors. Franchisees need to be prepared to adapt to these changes and ensure they have adequate staffing to cover the mandated hours. Failure to comply with the set operating hours could result in penalties, as Cinnaholic can impose fines for non-compliance with the Operations Manual.