What are the Cinnaholic franchisee's obligations regarding training of employees?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
tify Franchisor within 5 days of cessation of the Manager's employment at the Bakery and enroll a qualified replacement in the initial management training program within 30 days of cessation of such Manager's employment. Franchisor, in its sole discretion, reserves the right to waive all or a portion of the training program required under this Section.
- 14.2. Training of Employees. Franchisee shall implement a training program approved by Franchisor for employees of the Bakery and shall be responsible for the proper training of its employees. Franchisee agrees not to employ any person who fails or refuses to complete Franchisee's training program or is unqualified to perform his or her duties at the Bakery in accordance with the requirements established for the operation of a CINNAHOLIC® Bakery.
- 14.3. Additional Training. Franchisee and its Managers and employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Bakery and the CINNAHOLIC®. Franchisee also may be required to purchase training films or other instructional materials as specified by Franchisor from time to time in the Operations Manual or otherwise.
- 14.4. Conferences. Franchisor may require Franchisee and/or one or more of the operating managers of the Bakery to attend conferences which may be offered by Franchisor from time to time. Franchisee will be responsible for the travel and living expenses of such persons, and Franchisor may charge a reasonable fee sufficient to cover the costs and expenses of such conferences.
- 14.5. Requirements to Attend Training. All individuals participating in training programs offered by Franchisor must (i) behave in a professional, non-disruptive, non-harassing and nondiscriminatory manner during training, (ii) not be under the influence of any stimulant during training, and (iii) satisfy any other training pre-requisites set forth in the Operations Manual or otherwise. Franchisor has a right to terminate training for any individual that, in Franchisor's judgment, does not satisfy the requirements in this Section and Franchisee must immediately designate a replacement.
15. MARKS
15.1. Ownership of the Marks.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to the 2025 Cinnaholic Franchise Disclosure Document, franchisees are required to implement a training program for their employees that has been approved by Cinnaholic. The franchisee is responsible for ensuring their employees are properly trained. Franchisees cannot employ individuals who have not completed the training program or are not qualified to perform their duties according to Cinnaholic's standards.
Cinnaholic franchisees and their managers and employees must attend additional training programs that Cinnaholic may reasonably require. Franchisees may also need to purchase training films or other instructional materials as specified by Cinnaholic in the Operations Manual. Furthermore, Cinnaholic may require franchisees and/or their operating managers to attend conferences, for which the franchisee is responsible for covering travel and living expenses, and Cinnaholic may charge a reasonable fee to cover the costs of these conferences.
Individuals participating in Cinnaholic's training programs must behave professionally, without disruption, harassment, or discrimination, and must not be under the influence of any stimulants during training. They must also satisfy any other training prerequisites outlined in the Operations Manual. Cinnaholic has the right to terminate training for anyone who does not meet these requirements, and the franchisee must then designate a replacement. Franchisees must also ensure that an individual who has completed the initial training program is present at the bakery during all normal business hours.