What is the Cinnaholic franchisee's obligation regarding the condition of the Cinnaholic Bakery's exterior signs?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
s or any other merchandise of any kind without the prior written approval of Franchisor.
(xiii) For carry-out orders, serve all products in such printed paper containers, boxes, wrappers, trays, soft drink cups and carry-out bags that conform to the standards and specifications designated by Franchisor in the Operations Manual or otherwise.
(xiv) Make no physical changes from blueprint specifications or approved remodeling plans in connection with the premises constituting the Bakery on the Franchised Site, or the design thereof, or any of the materials used therein, or their colors, without the express written approval of Franchisor, except that Franchisee will, upon request of the Franchisor, make such reasonable alterations to the Bakery or premises as may be necessary to conform to the then-current marketing and operating standards and specifications of CINNAHOLIC®. Franchisee will paint the Bakery (interior or exterior) at such intervals as Franchisor may reasonably determine to be advisable, which determination shall in no event be more than once in any calendar year, using paints which will be in accordance with specifications given by Franchisor.
(xv) Ensure that an individual who has completed the initial training program described in Section 14.1 below is at the Bakery at all times during normal business hours as established by Franchisor from time to time.
(xvi) Participate in all national, regional or local advertising and promotional activities Franchisor requires. Franchisee understands that Franchisor implements promotions such as discount coupons, certificates, frequent customer cards, special menu promotions, gift cards and other activities intended to enhance customer awareness and build traffic at CINNAHOLIC® Bakeries on a national, regional or local level.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, franchisees must adhere to specific standards regarding the appearance and maintenance of their bakeries, including exterior signs. Cinnaholic requires uniformity in appearance, services, products, and advertising to maintain the reputation of the Cinnaholic system. Franchisees must operate their bakeries according to the standards and specifications set by Cinnaholic, as detailed in the Operations Manual.
Specifically, a Cinnaholic franchisee is obligated to paint the interior or exterior of the bakery at intervals that Cinnaholic deems advisable, but not more than once per calendar year. The franchisee must use paints that meet Cinnaholic's specifications. Additionally, franchisees must make reasonable alterations to the bakery or premises as necessary to conform to the current marketing and operating standards of Cinnaholic.
If a Cinnaholic franchise agreement is terminated or expires, the franchisee must discontinue using all signs bearing Cinnaholic's marks. Any signs that cannot be removed within one day of termination must be completely covered until removal, which must occur within 10 days. Failure to comply with these requirements allows Cinnaholic to take action to modify the premises and charge the franchisee for the costs incurred.