What is a Cinnaholic franchisee required to do regarding repairs and replacements to the Bakery?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
- (ii) Maintain at all times, at its expense, the Bakery and its machinery, equipment, fixtures, furnishings, furniture, décor, premises, parking areas, landscape areas, if any, and interior and
exterior signs in an excellent, clean, attractive and safe condition in conformity with the Operations Manual and Franchisor's high standards and public image.
Franchisee shall promptly make all repairs and replacements thereto as may be required to keep the Bakery in the highest degree of sanitation, repair and condition and to maintain maximum efficiency and productivity.
However, Franchisee shall not undertake any alterations or additions (but may perform maintenance and make repairs) to the buildings, equipment, premises or parking areas associated with the Bakery without the prior written approval of Franchisor.
If Franchisor changes its image or standards of operation with respect to the Bakery, Franchisee expressly agrees to comply with each change within such reasonable time as Franchisor may require, or if no time is specified, within 30 days after receiving notification of the change.
Franchisee shall also maintain maintenance contracts and/or service contracts on all equipment and machinery designated by Franchisor and Franchisor shall have the right to designate the vendor(s) for such contracts and the requirements for the contracts.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, franchisees are responsible for maintaining the Bakery in excellent condition. This includes the machinery, equipment, fixtures, furnishings, furniture, décor, premises, parking areas, landscape areas (if any), and interior and exterior signs. All of these must be kept in a clean, attractive, and safe condition that aligns with Cinnaholic's standards and public image.
To ensure the Bakery is well-maintained, franchisees must promptly make all necessary repairs and replacements to keep the Bakery in top condition, maintaining a high degree of sanitation, repair, and overall condition to ensure maximum efficiency and productivity. Franchisees are also required to maintain maintenance and/or service contracts on equipment and machinery designated by Cinnaholic, and Cinnaholic has the right to choose the vendors for these contracts and specify the contract requirements.
However, franchisees cannot undertake any alterations or additions (other than regular maintenance and repairs) to the buildings, equipment, premises, or parking areas without getting prior written approval from Cinnaholic. If Cinnaholic changes its image or operational standards, franchisees must comply with these changes within a reasonable timeframe, typically 30 days after notification, unless Cinnaholic specifies a different timeframe.