What is a Cinnaholic franchisee prohibited from doing before receiving written approval of a proposed supplier or item?

According to Cinnaholic's 2025 Franchise Disclosure Document, a franchisee is prohibited from using, offering for sale, or selling any products from a proposed supplier or any product that does not meet Cinnaholic's standards and specifications until they receive written approval of the proposed supplier or item. This restriction ensures that all products used and sold at Cinnaholic locations meet the franchisor's quality and image standards.

To gain approval, the franchisee must submit a written request, and the proposed supplier may need to provide financial and operational information and allow inspections of their facilities. The franchisee or supplier may also need to cover the costs of any evaluations, testing, or inspections. Cinnaholic aims to respond to requests within approximately 45 to 90 days after receiving the completed request and finishing any evaluations or inspections.

Cinnaholic does not have to approve a supplier or item if it does not meet their standards and specifications and can deny approval for any reason, including limiting the number of approved suppliers. This process allows Cinnaholic to maintain consistency and quality across all franchise locations, but it also means franchisees must wait for approval before using new suppliers or products, which could impact their ability to respond quickly to market changes or customer preferences.

If Cinnaholic revokes approval of particular goods, services, or a supplier, the franchisee must stop selling the disapproved products and/or stop purchasing from the disapproved supplier after receiving written notice. This ensures ongoing compliance with Cinnaholic's standards and specifications.