Does the Cinnaholic franchise agreement specify obligations regarding technology systems and websites?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
10.2. Website. Franchisor currently operates a website related to the CINNAHOLIC® System at www.cinnaholic.com (the "Website"). Franchisor shall have the right to designate a successor Website. Subject to the terms of this Agreement, during the term hereof, Franchisor will endeavor to make available to Franchisee a sub-page on the Website that will be located at a sub-domain of the Website to be specified by Franchisor (the "Subpage"). Franchisee will be permitted to upload content onto the Subpage solely to promote, and provide customers information related to, the Bakery operated by Franchisee. Franchisee shall only upload content onto the Subpage in accordance with terms of this Agreement as well as any guidelines, directives or specifications (collectively, "Subpage Standards") in the Operations Manual. Franchisee understands and agrees that the Subpage may not contain content which references any other Bakery other than the Bakery operated by Franchisee. Franchisee will not upload, publish, display, or otherwise include or use any content on the Subpage without receiving the prior written approval of Franchisor. Accordingly, once the initial content of the Subpage is approved by Franchisor, Franchisee must submit any changes to such content to Franchisor for its prior written approval.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, Cinnaholic operates a website related to the Cinnaholic system, www.cinnaholic.com. Cinnaholic retains the right to designate a successor website.
During the franchise term, Cinnaholic will endeavor to provide the franchisee with a sub-page on the website, located at a sub-domain specified by Cinnaholic. Franchisees are allowed to upload content onto their sub-page to promote their specific Cinnaholic bakery and provide customers with relevant information.
However, franchisees must adhere to specific guidelines and standards outlined in the Franchise Agreement and Operations Manual when uploading content. The sub-page content must only reference the franchisee's bakery and requires prior written approval from Cinnaholic for any changes to the initial approved content. This ensures brand consistency and prevents franchisees from promoting other bakeries or unauthorized information on the Cinnaholic website.