Must Cinnaholic deliveries be made by ground transportation?

According to Cinnaholic's 2025 Franchise Disclosure Document, deliveries for catering services, whether within or outside the franchisee's territory, must be made via ground transportation. Specifically, franchisees may deliver products in connection with catering services within a reasonable distance from their bakery, but not more than 10 miles. This 10-mile limit is applicable whether the delivery is within or outside the franchisee's designated territory.

This restriction ensures that Cinnaholic maintains control over the delivery process and potentially the quality of delivered goods. By mandating ground transportation, Cinnaholic may be aiming to limit the delivery range and maintain product freshness.

For a prospective franchisee, this means that they cannot use methods like drones or other aerial delivery systems, even if faster or more convenient. Franchisees need to factor in the costs and logistics of ground transportation when planning their catering and delivery services, including vehicle maintenance, fuel, and driver expenses. This also means that catering orders beyond the 10-mile radius are not permitted, which could limit the potential customer base for catering services.