What costs are included in the reimbursement to Cinnaholic Franchisor for training personnel?

According to Cinnaholic's 2025 Franchise Disclosure Document, if a franchisee requests on-site assistance and training at their bakery and Cinnaholic's personnel are available, Cinnaholic reserves the right to charge a reasonable fee for this on-site assistance. In addition to the fee, the franchisee will be responsible for reimbursing Cinnaholic for expenses and costs incurred by Cinnaholic in rendering such assistance.

This means that a Cinnaholic franchisee could face additional costs for on-site training, beyond the initial training provided. These costs could include travel, accommodation, and wages for the Cinnaholic trainers, as well as any other direct expenses Cinnaholic incurs while providing the on-site training. The FDD does not specify how the 'reasonable fee' is calculated, nor does it provide an exhaustive list of 'expenses and costs'.

Prospective franchisees should clarify with Cinnaholic what specific expenses and costs are included in the reimbursement, and how the 'reasonable fee' is determined. Understanding these potential costs is crucial for budgeting and financial planning. Franchisees should also inquire about the circumstances under which on-site assistance and training might be necessary, and whether there are alternative, less expensive training options available.