What costs and expenses are the Cinnaholic franchisee responsible for if they request and receive additional opening assistance?
Cinnaholic Franchise · 2025 FDDAnswer from 2025 FDD Document
In the event Franchisee needs and requests additional opening assistance from Franchisor's personnel, and Franchisor approves that request, Franchisee will pay all costs and expenses of such personnel, for as long as any such additional personnel assist at the Bakery. The costs and expenses associated with this assistance include, but are not limited to, wages, salary, transportation, meals, lodging and fringe benefits. All personnel provided under this Section shall be selected by Franchisor and is subject to change or removal by Franchisor in its sole discretion.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Cinnaholic's 2025 Franchise Disclosure Document, if a franchisee requests and receives additional opening assistance from Cinnaholic personnel, the franchisee is responsible for covering all associated costs and expenses. This applies as long as the additional personnel are assisting at the bakery.
The costs the franchisee will incur include, but are not limited to, the wages, salary, transportation, meals, lodging, and fringe benefits of the Cinnaholic personnel providing the additional support. The personnel who provide this assistance will be selected by Cinnaholic and may be changed or removed at Cinnaholic's discretion.
This means that franchisees need to budget accordingly if they anticipate needing extra help beyond the standard opening assistance provided by Cinnaholic. It's important to note that Cinnaholic retains control over who provides the assistance and can change personnel as they see fit, giving the franchisee less control over these costs. Franchisees should discuss with Cinnaholic what 'additional assistance' entails and try to estimate potential costs based on hourly rates, travel expenses, and the anticipated duration of the extra support to avoid unexpected financial burdens.