Under the Management Agreement, who fulfills Cajun's duties and obligations to the franchisee for Churchs Chicken?

According to Churchs Chicken's 2025 Franchise Disclosure Document, Cajun Operating Company fulfills Cajun's duties and obligations to the franchisee under the Management Agreement. Specifically, Cajun and Cajun Operating Company have a Management Agreement in place, and Cajun Operating Company will act on behalf of Cajun to fulfill all of Cajun's duties and obligations under the Franchise Agreement. Cajun Operating employs all personnel who will provide services to the franchisee on Cajun's behalf, according to the terms of the agreement.

This arrangement means that while Cajun is the franchisor, the day-to-day responsibilities and services provided to the franchisee are handled by Cajun Operating Company. This is a common structure in franchising where a parent company (Cajun in this case) uses a subsidiary or affiliate (Cajun Operating Company) to manage the operational aspects of the franchise system.

However, it's important to note that if Cajun Operating Company fails to meet its obligations under the Management Agreement, Cajun has the option to replace Cajun Operating Company as the franchise service provider. Regardless of who is providing the services, Cajun, as the franchisor, remains ultimately responsible for fulfilling all duties and obligations to the franchisee under the Franchise Agreement. This provides a level of assurance to the franchisee that the franchisor is accountable for the franchise system's performance.