factual

What training programs are required to be completed by the operator of a Churchs Chicken franchise?

Churchs_Chicken Franchise · 2025 FDD

Answer from 2025 FDD Document

spect to any other Church's Restaurant or franchisee.

  • D. Improvements By Franchisee. If Franchisee develops any new concepts, processes or improvements relating to the System, whether or not pursuant to a Cajun authorized test, Franchisee promptly shall notify Cajun and provide Cajun with all information regarding the new concept, process or improvement, all of which shall become the property of Cajun and which may be incorporated into the System without any payment to Franchisee. Franchisee, at its expense, promptly shall take all actions deemed necessary or desirable by Cajun to vest in Cajun ownership of such concepts, processes or improvements.

8. TRAINING

A. New Franchisee Orientation Program. Before Franchisee opens its first franchised Church's Restaurant, Franchisee's Operating Principal (as defined in Section 13.G.) shall attend, and complete to Cajun's satisfaction, the Church's New Franchisee Orientation Program ("NFOP"). The NFOP shall last 2 days and will be conducted at a training facility designated by Cajun. Cajun may extend the length of the NFOP in its sole discretion. Cajun shall bear all administrative expenses for the NFOP, provided that Franchisee shall pay all travel, living and other expenses incurred by Franchisee's Operating Principal and Franchisee's employees while attending the NFOP.

B. Manager-in-Training Training Program

(1) Before Franchisee opens the Franchised Restaurant, in addition to attending and completing the NFOP (if applicable), Franchisee's Operating Principal and up to four designated management employees of Franchisee, shall attend and complete, to Cajun'ssatisfaction, Cajun's Managerin-Training ("MIT") Program. At the Franchised Restaurant, Franchisee must employ at least two managers that have completed the MIT Program. Cajun may dismiss from the MIT Program any person whom Cajun

does not believe will perform acceptably in the position for which he has been hired by Franchisee or who fails to comport himself/herself with the standards Cajun requires of its employees, and Franchisee shall provide a suitable replacement within 30 days of such dismissal. Cajun will authorize the Franchised Restaurant to open only after an adequate number of designated management employees of Franchisee, as determined by Cajun in its sole discretion, have attended and successfully completed the MIT Program.

  • (2) The MIT Program will take place at a Certified Training Restaurant ("CTR") designated by Cajun. The MIT Program will be conducted by Cajun or by the Church's franchisee which operates the relevant CTR. The MIT Program shall consist of up to four weeks of classroom and restaurant operations training as determined by Cajun, provided that if Franchisee is new to the restaurant industry, Cajun may require Franchisee to attend one additional week of training. Cajun shall certify a management employee of Franchisee who completes the MIT Program as an "MIT Certified Manager."
  • (3) Cajun shall bear all tuition and expenses for the MIT Program attended by Franchisee's management employees prior to opening the Franchised Restaurant. Following the opening of the Franchised Restaurant, Franchisee must pay a tuition fee as established by Cajun from time to time for each of Franchisee's management employees who attend the MIT Program. Franchisee will be required to pay all travel, living and other expenses incurred by Franchisee's employees while attending the MIT Program.
  • (4) Franchisee shall employ at the Franchised Restaurant the number of MIT Certified Managers required by Cajun, which in no event shall be less than two. If Franchisee or any MIT Certified Manager ceases active employment at the Franchised Restaurant, Franchisee must enroll a qualified replacement in the MIT Program within 30 days of cessation of such individual's employment. The replacement employee shall attend and complete to Cajun's satisfaction the next regularly scheduled MIT Program. Cajun may charge to Franchisee a tuition fee for any replacement employee.
  • C. Additional Training. Cajun may at any time require that the Operating Principal, Franchisee's restaurant managers and any other employees designated by Cajun take and complete other training courses in addition to the MIT Program. Cajun reserves the right to require Franchisee to pay a tuition fee as established by Cajun from time to time for these additional training programs within 30 days of receipt of an invoice from Cajun. Franchisee shall pay all travel, living and other expenses incurred by Franchisee's employees while attending the training.

D. Training of Employees by Franchisee

  • (1) Training Program. Cajun shall provide at its own expense a training kit (known as the "Pathway to Excellence Training Kit" or any replacement thereof) for Franchisee to train its employees in connection with the opening of the Franchised Restaurant. The training kit shall be deemed part of the Manual.

Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 49–50)

What This Means (2025 FDD)

According to Churchs Chicken's 2025 Franchise Disclosure Document, there are two mandatory training programs for new franchisees: the New Franchisee Orientation Program (NFOP) and the Manager-in-Training (MIT) Program. The Operating Principal of the franchise must attend and complete the 2-day NFOP to Cajun's satisfaction before opening their first Churchs Chicken restaurant. Churchs Chicken does not charge a fee for NFOP, but the franchisee is responsible for covering all travel, living, and other expenses incurred while attending the NFOP.

In addition to the NFOP, the Operating Principal and up to four designated management employees must attend and complete the MIT Program to Cajun's satisfaction before the restaurant opens. The MIT Program takes place at a Certified Training Restaurant (CTR) and consists of up to four weeks of classroom and restaurant operations training. If the franchisee is new to the restaurant industry, Churchs Chicken may require an additional week of training. Churchs Chicken covers the tuition and expenses for the MIT Program before the restaurant opens, but franchisees must pay a tuition fee for any management employees attending the MIT Program after the restaurant opens, as well as all travel, living, and other expenses.

Churchs Chicken requires franchisees to employ at least two managers who have completed the MIT Program. If a certified manager leaves, the franchisee must enroll a qualified replacement in the MIT Program within 30 days. Churchs Chicken may also require the Operating Principal, restaurant managers, and other designated employees to complete additional training courses at any time, for which the franchisee may be required to pay a tuition fee and cover all related expenses. Furthermore, if a franchisee operates more than one Churchs Chicken restaurant, the supervisor must attend and successfully complete the MIT Program prior to assuming any supervisory responsibilities.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.