Who is responsible for ensuring a Churchs Chicken location complies with the Americans with Disabilities Act?

According to the 2025 Churchs Chicken Franchise Disclosure Document, the franchisee is responsible for ensuring compliance with all applicable laws. Specifically, the franchisee is responsible for the operation of the franchised restaurant. This includes ensuring that their employees act in a manner that meets the system standards.

In practical terms, this means that a Churchs Chicken franchisee is responsible for understanding and adhering to the Americans with Disabilities Act (ADA) and other relevant legislation. This responsibility extends to all aspects of the restaurant's operations, including the physical accessibility of the premises, employment practices, and customer service policies.

The franchisee's obligations include any costs associated with compliance. Failure to comply with these laws could result in legal action against the franchisee, as well as potential damage to the Churchs Chicken brand's reputation. Therefore, it is crucial for prospective franchisees to fully understand their legal obligations and to seek professional advice to ensure compliance.