Who is responsible for the costs associated with keeping the point-of-sale and computer system in good maintenance and repair for a Churchs Chicken franchise?

According to Churchs Chicken's 2025 Franchise Disclosure Document, the franchisee is responsible for the expenses related to maintaining and repairing the point-of-sale (POS) and computer systems. This includes keeping the systems in good working order and making any necessary additions, changes, modifications, substitutions, and replacements to the hardware, software, internet, Wi-Fi, telephone, and power lines. These actions must be taken as directed by Churchs Chicken and within the specified timeframes.

This requirement means that a Churchs Chicken franchisee must budget for ongoing maintenance and potential upgrades to their POS and computer systems. These costs can vary depending on the system's complexity, the frequency of required updates, and any unforeseen repairs. It is important for franchisees to factor in these expenses when assessing the overall cost of operating the franchise.

Franchisees need to be prepared to invest in keeping their technology current and functional to meet Churchs Chicken's standards. Failing to maintain these systems can lead to operational inefficiencies and potential non-compliance with the franchise agreement. Therefore, franchisees should proactively manage their technology infrastructure and budget accordingly to avoid disruptions and ensure smooth operations.