What are the Pathways to Excellence Training Program materials used for at a Churchs Chicken restaurant?

According to Churchs Chicken's 2025 Franchise Disclosure Document, the Pathways to Excellence Training Program materials are used to train restaurant employees on the System standards. These materials are considered part of the Manual, which contains the System's standards, specifications, operating procedures, and techniques.

Before attending the Training Program, franchisees must successfully satisfy all the requirements of the Pathway to Excellence Team Training Program, which focuses on line-level tasks performed in a Restaurant. These tasks include product preparation procedures and recipes, customer service, food safety, and facility cleanliness and maintenance. The Pathway to Excellence Advanced Operations and Leadership Training Program builds on this knowledge base and addresses management responsibilities related to these tasks, such as scheduling, cash management, inventory control, ordering, sales generation, and profitability.

Churchs Chicken may also periodically offer additional training programs, which may be mandatory. While there is no current fee for these programs, Churchs Chicken reserves the right to charge fees in the future to cover the cost of presenting the additional mandatory training programs and producing the related materials. Franchisees are responsible for all expenses incurred in connection with training, such as travel, accommodations, meals, and employee wages and benefits. Optional training programs may be offered for a fee.