If the Facility has two drive-thru windows, how are they designated for a Churchs Chicken franchise?
Churchs_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
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- The following new Subsection 10.G.(3) is added to the end of Section 10.G.:
- (3) If the Facility has two drive-thru windows, one will be dedicated to the Franchised Restaurant and one will be dedicated to service of products related to the Co-Branded Business. If the Facility has only one drive thru then it will be dedicated to the Franchised Restaurant. No products of the Co-Branded Business may be delivered to customers through the drive-thru window dedicated to the Franchised Business.
Source: Item 22 — CONTRACTS (FDD pages 67–68)
What This Means (2025 FDD)
According to Churchs Chicken's 2025 Franchise Disclosure Document, if a facility has two drive-thru windows, one is dedicated to the Churchs Chicken franchised restaurant, and the other is for the co-branded business operating at the same location. The FDD specifies that no products from the co-branded business can be served through the Churchs Chicken drive-thru window.
This stipulation ensures that the Churchs Chicken brand maintains its distinct identity and service. Customers using the Churchs Chicken drive-thru expect to receive only Churchs Chicken menu items, preventing confusion and maintaining quality control. This separation also helps in accurately tracking sales and performance metrics for the Churchs Chicken franchise versus the co-branded business.
For a prospective franchisee, this means carefully managing the drive-thru operations to adhere to these guidelines. Proper signage, employee training, and order management systems are essential to prevent any commingling of products between the two businesses. This requirement is particularly important for franchisees considering co-branding opportunities, as it adds a layer of operational complexity.