Is a Churchs Chicken franchisee required to purchase equipment to receive communications regarding updates to the Manual?
Churchs_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
Cajun may supplement or amend the Manual from time to time by letter, electronic mail, update to our franchise website, bulletin, videotapes, audio tapes, digital video disks, compact disks, software or other communications concerning the System to reflect changes in the image, specifications and standards relating to developing, equipping, furnishing and operating a Church's Restaurant.
Developer shall keep its copy of the Manual current with all additions and deletions provided by or on behalf of Cajun and shall purchase whatever equipment and related services (including, without limitation, a video cassette recorder, DVD player, computer system, Internet service, dedicated phone line, facsimile machine, etc.) as may be necessary to receive these communications.
Source: Item 23 — RECEIPT (FDD pages 68–406)
What This Means (2025 FDD)
According to Churchs Chicken's 2025 Franchise Disclosure Document, franchisees are required to purchase equipment and related services to stay updated with communications regarding the brand. Churchs Chicken may supplement or amend the manual from time to time by various methods, and the franchisee must have the means to receive these updates. This includes purchasing necessary equipment to access electronic communications.
This requirement ensures that all franchisees receive critical updates to the Churchs Chicken system, maintaining consistency and adherence to brand standards across all locations. The cost of this equipment is borne by the franchisee, representing an additional investment beyond the initial franchise fee and startup costs. The specific types of equipment needed may evolve as Churchs Chicken updates its communication methods, potentially requiring franchisees to upgrade or replace equipment over time.
Prospective Churchs Chicken franchisees should consider the ongoing costs of maintaining the required technology and equipment. It is important to factor in potential upgrade expenses when evaluating the overall financial investment. Franchisees should also clarify with Churchs Chicken what specific equipment is currently required and what the typical lifespan and upgrade cycle for such equipment has been in the past to better estimate these costs.