How does Churchs Chicken communicate supplements or amendments to the Manual to franchisees?
Churchs_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
-
- We will lend you one copy of the Manual. The Manual contains the System's standards, specifications, operating procedures and techniques. We may supplement or amend the Manual from time to time by letter, electronic mail, updates to our www.TeamChurchs.com website, bulletin, digital video disk, compact disk, USB flash drive, software or other communications. (Franchise Agreement, Section 6; Development Agreement, Section 9) You must abide by all revisions to the Manual.
For the duration of the Development Agreement and Franchise Agreement, we will provide you one copy of the Manual per Restaurant or make the Manual available to you electronically by electronic mail, the Internet, Operations 360 Tablet, or other electronic format. The Manual contains detailed standards, specifications, instructions, requirements, methods and procedures for development, management and operation of the Restaurant. The Manual may also include requirements related to the selection, purchase, storage, preparation, packaging, ingredients, recipes, service and sale of all products and beverages sold at the Restaurant; training on System standards; marketing, advertising and sales promotions; maintenance and repair of the Restaurant building, grounds, equipment, graphics, signs, interior and exterior décor items, fixtures and furnishings; employee dress attire; menu concept and graphics; and accounting, bookkeeping, records retention and other business systems, procedures and operations. The Manual is confidential, and it is and at all times remains our property. We may revise the contents of the Manual from time to time by electronic mail, bulletin, software, Operations 360 Tablet, or other communications. You must abide by all revisions of the Manual. Any revisions to the Manual, however, will not alter your status and rights under your Franchise Agreement and/or your Development Agreement.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 35–43)
What This Means (2025 FDD)
According to Churchs Chicken's 2025 Franchise Disclosure Document, the brand may supplement or amend its Operations Manual periodically. These updates can be communicated to franchisees through various channels. These channels include letters, electronic mail, updates to the www.TeamChurchs.com website, bulletins, digital video disks, compact disks, USB flash drives, software, or other forms of communication.
As a Churchs Chicken franchisee, it is imperative to stay informed of any revisions to the manual, as adherence to these revisions is mandatory. However, the FDD specifies that these revisions will not alter a franchisee's rights or status under the Franchise Agreement or Development Agreement.
Churchs Chicken also provides franchisees with one copy of the Manual per Restaurant or makes it available electronically via electronic mail, the Internet, Operations 360 Tablet, or other electronic format. The Operations Manual contains detailed standards, specifications, instructions, requirements, methods, and procedures for the development, management, and operation of the Restaurant.