Does Cajun (Churchs Chicken) have the right to delegate its obligations under the agreement?

According to the 2025 Churchs Chicken Franchise Disclosure Document, Cajun Operating Company will fulfill all of Cajun's duties and obligations under the agreement, acting on Cajun's behalf, under a management agreement between Cajun and Cajun Operating Company. Cajun Operating employs all the people who will provide services to the franchisee on Cajun's behalf under the terms of the agreement.

However, if Cajun Operating fails to perform its obligations under the Management Agreement, Cajun may replace Cajun Operating as the franchise service provider. Despite this delegation of duties to Cajun Operating, the FDD states that Cajun, as the franchisor, will always be responsible for fulfilling all of its duties and obligations under the agreement.

This means that while Churchs Chicken uses Cajun Operating to manage many of the day-to-day interactions with franchisees, Churchs Chicken remains ultimately liable for ensuring all obligations to the franchisee are met. This setup is fairly common in franchising, where a parent company may use a subsidiary to handle specific operational aspects while retaining overall responsibility for the franchise system.