Who is required to complete the Chocolate Fish Coffee training program for new franchisees?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
ate Fish Franchising's inspection and/or approval to open the Business is not a representation or a warranty that the Business has been constructed in accordance with any architectural, engineering, or legal standards.
- 6.4 New Franchisee Training. Franchisee's Principal Executive and one additional general manager must complete Chocolate Fish Franchising's training program for new franchisees to Chocolate Fish Franchising's satisfaction at least four weeks before opening the Business.
- 6.5 Conditions to Opening. Franchisee shall notify Chocolate Fish Franchising at least 30 days before Franchisee intends to open the Business to the public. Before opening, Franchisee must satisfy all of the following conditions: (1) Franchisee is in compliance with this Agreement, (2) Franchisee has obtained all applicable governmental permits and authorizations, (3) the Business conforms to all applicable System Standards, (4) Chocolate Fish Franchising has inspected and approved the Business, (5) Franchisee has hired sufficient employees, (6) Franchisee's officers and employees have completed all of Chocolate Fish Franchising's required pre-opening training;
Source: Item 23 — RECEIPTS (FDD pages 41–119)
What This Means (2024 FDD)
According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, the Principal Executive and one additional general manager are required to complete the new franchisee training program. This training must be completed to Chocolate Fish Coffee's satisfaction at least four weeks before the business opens.
This pre-opening training is designed to equip the franchisee and their general manager with the knowledge and skills necessary to successfully operate a Chocolate Fish Coffee franchise. By requiring the Principal Executive and a general manager to attend, Chocolate Fish Coffee ensures that the location will be directly managed by people who have been trained in the Chocolate Fish Coffee system.
In addition to the initial training, Chocolate Fish Coffee may also require the Principal Executive and/or other employees to complete further training programs at any time, in any format, and at any location they determine. Chocolate Fish Coffee may charge a reasonable fee for these additional training programs, and the franchisee is responsible for all travel and living expenses associated with attending them. This allows Chocolate Fish Coffee to ensure ongoing compliance with brand standards and operational procedures.
Furthermore, the FDD states that the Chocolate Fish Coffee business must at all times be under the on-site supervision of the Principal Executive or a general manager who has completed Chocolate Fish Coffee's training program. This reinforces the importance of having trained personnel directly overseeing the daily operations of the franchise.