Does Chocolate Fish Coffee provide on-the-job training for 'FAQ's'?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
.jpeg)
TRAINING PROGRAM
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location |
|---|---|---|---|
| Getting Started with Chocolate Fish Coffee Culture, History, and Basic Setup (Employee Handbook, Orientation Materials, etc.) | 3 | 0 | Sacramento, CA or Your Location |
| Operations Basics | 1 | 2.5 | Sacramento, CA or Your Location |
| Pricing | 0.5 | Ó | Sacramento, CA or Your Location |
| Front of House Operations | 0.5 | 2.5 | Sacramento, CA or Your Location |
| Back of House Operations | 0.5 | 2.5 | Sacramento, CA or Your Location |
| FAQ's | 0.5 | 0 | Sacramento, CA or Your Location |
| Customer Satisfaction | 0.5 | o. | Sacramento, CA or Your Location |
| Opening the Location | 0 | Ź | Sacramento, CA or Your Location |
| Closing the Location | 0 | 2 | Sacramento, CA or Your Location |
| Barista Training Espresso | 0 | 8 | Sacramento, CA or Your Location |
| Barista Training Milk & Clean Espresso Machine | 0. | 8 | Sacramento, CA or Your Location |
| Weakly Duties | 1,5 | 2 | Sacramento, CA or Your Location |
| Other Procedure Reviews / Miscellaneous | it. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, the company offers both classroom and on-the-job training on various topics. One of the topics covered in the training program is 'FAQ's'.
However, while Chocolate Fish Coffee provides 0.5 hours of classroom training on 'FAQ's', it does not offer any on-the-job training for this particular subject. The classroom training for 'FAQ's' takes place in Sacramento, CA, or at the franchisee's location.
Prospective franchisees should consider that the lack of on-the-job training for 'FAQ's' might require them to develop their own practical training methods or spend additional time reinforcing the classroom material in a real-world setting. This could potentially impact the initial efficiency and customer service quality at their Chocolate Fish Coffee location.