Is Chocolate Fish Coffee obligated to test new or revised specifications before issuing them?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
We issue specifications and standards to you for applicable aspects of the franchise in our Manual and/or in written directives. We may issue new specifications and standards for any aspect of our brand system, or modify existing specifications and standards, at any time by revising our Manual and/or issuing new written directives (which may be communicated to you by any method we choose). We will generally (but are not obligated to) issue new or revised specifications only after thorough testing in our headquarters, in company-owned outlets, and/or a limited market test in multiple units.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 16–18)
What This Means (2024 FDD)
According to the 2024 Chocolate Fish Coffee Franchise Disclosure Document, Chocolate Fish Coffee will generally issue new or revised specifications after testing, but they are not obligated to do so. These specifications and standards apply to various aspects of the franchise and are communicated through the Brand Standards Manual or written directives. These directives can be delivered through any method Chocolate Fish Coffee chooses.
Chocolate Fish Coffee may change existing specifications or introduce new ones at any time. These changes are implemented by updating the Brand Standards Manual or issuing new written directives.
The testing of new specifications or standards typically occurs at Chocolate Fish Coffee headquarters, in company-owned outlets, or through limited market tests in multiple units. However, Chocolate Fish Coffee retains the discretion to issue new or revised specifications without prior testing.