Must a Chocolate Fish Coffee franchisee comply with any code of ethics from Chocolate Fish Franchising?

According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, franchisees must comply with any code of ethics or statement of values issued by Chocolate Fish Franchising. This requirement ensures that all franchisees operate their businesses in a manner that aligns with the franchisor's standards for ethical conduct and business practices.

This compliance extends to all interactions with customers, employees, vendors, governmental authorities, and other third parties, where franchisees are expected to be honest and fair. By adhering to the code of ethics, franchisees contribute to maintaining the goodwill associated with the Chocolate Fish Coffee brand and its marks.

The franchisor's ability to enforce a code of ethics provides a framework for consistent behavior across all franchise locations. This helps protect the brand's reputation and ensures customers receive a consistent experience, regardless of the specific franchise they visit. Prospective franchisees should request a copy of the current code of ethics to fully understand these obligations.