Does the fee for in-person support from Chocolate Fish Coffee include out-of-pocket expenses?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing on
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, the fee for in-person support does not include out-of-pocket expenses. If a franchisee requests in-person support to help improve their business or resolve operational issues, Chocolate Fish Coffee may charge a fee. The current fee is $600 per day.
In addition to the daily fee, the franchisee is responsible for covering any out-of-pocket expenses incurred by Chocolate Fish Coffee employees while providing on-site support. These expenses include travel, lodging, and meals.
This means that the total cost of in-person support can be significantly higher than the stated daily fee, depending on the location of the franchise and the duration of the support needed. A prospective Chocolate Fish Coffee franchisee should factor in these potential additional costs when budgeting for ongoing operational support.