What is the duration of the 'Onboarding Graduation' classroom training provided by Chocolate Fish Coffee?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location |
|---|---|---|---|
| Getting Started with Chocolate Fish Coffee Culture, History, and Basic Setup (Employee Handbook, Orientation Materials, etc.) | 3 | 0 | Sacramento, CA or Your Location |
| Operations Basics | 1 | 2.5 | Sacramento, CA or Your Location |
| Pricing | 0.5 | Ó | Sacramento, CA or Your Location |
| Front of House Operations | 0.5 | 2.5 | Sacramento, CA or Your Location |
| Back of House Operations | 0.5 | 2.5 | Sacramento, CA or Your Location |
| FAQ's | 0.5 | 0 | Sacramento, CA or Your Location |
| Customer Satisfaction | 0.5 | o. | Sacramento, CA or Your Location |
| Opening the Location | 0 | Ź | Sacramento, CA or Your Location |
| Closing the Location | 0 | 2 | Sacramento, CA or Your Location |
| Barista Training Espresso | 0 | 8 | Sacramento, CA or Your Location |
| Barista Training Milk & Clean Espresso Machine | 0. | 8 | Sacramento, CA or Your Location |
| Weakly Duties | 1,5 | 2 | Sacramento, CA or Your Location |
| Other Procedure Reviews / Miscellaneous | it. | Ó | Sacramento, CA or Your Location |
| Onboarding Graduation | 0,5 | 0 | Sacramento, CA or Your Location |
| TOTALS: | 9.5 | 29,5 | 39 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–27)
What This Means (2024 FDD)
According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, the 'Onboarding Graduation' classroom training lasts 0.5 hours. This training takes place either in Sacramento, CA, or at the franchisee's location.
In addition to the 'Onboarding Graduation', Chocolate Fish Coffee provides various other training programs. These include 'Getting Started with Chocolate Fish Coffee Culture, History, and Basic Setup' (3 hours), 'Operations Basics' (1 hour), 'Pricing' (0.5 hours), 'Front of House Operations' (0.5 hours), 'Back of House Operations' (0.5 hours), 'FAQ's' (0.5 hours), 'Customer Satisfaction' (0.5 hours), and 'Weakly Duties' (1.5 hours). The total classroom training time amounts to 9.5 hours.
Prospective franchisees should note that they must complete training to Chocolate Fish Coffee's satisfaction at least four weeks before opening their business. They will also be required to pass a test evaluating their understanding of the content covered in the training program. Failure to pass the test or complete the initial training may result in the termination of the franchise agreement with no refund of the initial franchise fee. Franchisees must also ensure their business is under their on-site supervision or that of a trained general manager.