How does Chocolate Fish Coffee communicate new or revised specifications and standards to franchisees?
Chocolate_Fish_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
We issue specifications and standards to you for applicable aspects of the franchise in our Manual and/or in written directives. We may issue new specifications and standards for any aspect of our brand system, or modify existing specifications and standards, at any time by revising our Manual and/or issuing new written directives (which may be communicated to you by any method we choose). We will generally (but are not obligated to) issue new or revised specifications only after thorough testing in our headquarters, in company-owned outlets, and/or a limited market test in multiple units.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 16–18)
What This Means (2024 FDD)
According to Chocolate Fish Coffee's 2024 Franchise Disclosure Document, Chocolate Fish Coffee issues specifications and standards for the franchise through its Manual and/or written directives. These specifications and standards apply to various aspects of the franchise.
Chocolate Fish Coffee can introduce new specifications and standards or modify existing ones at any time. This can be done by revising the Manual or issuing new written directives. These directives may be communicated through any method Chocolate Fish Coffee chooses.
Chocolate Fish Coffee generally tests new or revised specifications before implementing them. This testing typically occurs at the headquarters, in company-owned outlets, or through limited market tests in multiple units. However, Chocolate Fish Coffee is not obligated to conduct such testing before issuing new or revised specifications.