Under what condition can trained managers train new employees at a Chesters restaurant?

According to Chesters's 2025 Franchise Disclosure Document, trained managers can train new and additional restaurant employees only with the prior written approval of Chesters. This means that while the franchisee may have trained managers on staff, they cannot independently conduct training for new hires without express authorization from the franchisor.

This requirement ensures that all employees, regardless of when they are hired, receive training that meets Chesters's brand standards. The franchisor maintains control over the training process to ensure consistency in operations, service quality, and adherence to brand specifications across all franchise locations.

For a prospective franchisee, this condition highlights the importance of maintaining open communication with Chesters regarding staffing and training needs. It also underscores the franchisor's commitment to quality control and brand consistency, which are critical factors in the success of a franchise system. Franchisees should factor in the time and potential delays associated with obtaining written approval for manager-led training when planning their staffing and training schedules.