Who is responsible for the expenses incurred in attending Chesters brand standard training programs that are not held at the Restaurant?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
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Before the Restaurant opens, your manager and the employees we designate must attend and complete our initial brand standard training program to our satisfaction. [Agreement — Sections 4 and 7] The initial brand standard training program will occur at the Restaurant, so we do not anticipate any travel, lodging, and living expenses for your trainees. You and your employees must pay all expenses incurred in attending brand standard training programs that are not at the Restaurant. We have the right to provide additional brand standard training programs we deem appropriate. With our prior written approval, your training managers may train new and additional Restaurant employees.
The initial brand standard training program will last up to 4 days and includes classroom instruction and/or on-the-job training. We conduct training on an as-needed basis at your Restaurant. Training should be scheduled so that your trainees successfully complete the initial brand standard training program and graduate about 1 week before the Restaurant opens.
Other than the initial brand standard training program discussed above, we generally do not require additional training or refresher courses unless we deem it necessary if your Restaurant fails an inspection or is not prepared for training, in our sole discretion, despite indicating otherwise, in which case we may charge you $1,000 a day for such additional training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–29)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, franchisees and their employees are responsible for covering all expenses associated with attending brand standard training programs that are not held at the Restaurant location. This includes costs related to travel, lodging, and living expenses.
Chesters provides an initial brand standard training program at the Restaurant, so the franchisor does not anticipate any travel, lodging, and living expenses for trainees during this initial program. However, if additional training or refresher courses are deemed necessary by Chesters due to a failed inspection or lack of preparedness, the franchisee will be responsible for the expenses incurred if that training is not conducted at the Restaurant. Chesters may also charge $1,000 a day for such additional training.
If a franchisee requests additional training or refresher courses, Chesters reserves the right to charge an additional training fee based on the nature of the training. Again, the franchisee is responsible for all expenses incurred in attending this additional training if it is not conducted at the Restaurant. This policy highlights the importance of thorough preparation and adherence to Chesters' standards to minimize the need for additional training and associated costs.