Who is required to attend and complete the initial brand standard training program for a Chesters Restaurant?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
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Before the Restaurant opens, your manager and the employees we designate must attend and complete our initial brand standard training program to our satisfaction. [Agreement — Sections 4 and 7] The initial brand standard training program will occur at the Restaurant, so we do not anticipate any travel, lodging, and living expenses for your trainees. You and your employees must pay all expenses incurred in attending brand standard training programs that are not at the Restaurant. We have the right to provide additional brand standard training programs we deem appropriate. With our prior written approval, your training managers may train new and additional Restaurant employees.
The initial brand standard training program will last up to 4 days and includes classroom instruction and/or on-the-job training. We conduct training on an as-needed basis at your Restaurant. Training should be scheduled so that your trainees successfully complete the initial brand standard training program and graduate about 1 week before the Restaurant opens.
Other than the initial brand standard training program discussed above, we generally do not require additional training or refresher courses unless we deem it necessary if your Restaurant fails an inspection or is not prepared for training, in our sole discretion, despite indicating otherwise, in which case we may charge you $1,000 a day for such additional training.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 34–35)
What This Means (2025 FDD)
According to Chesters' 2025 Franchise Disclosure Document, before a Chesters Restaurant opens, the franchisee's manager and any other employees that Chesters designates must attend and complete the initial brand standard training program to Chesters' satisfaction. The initial training program typically occurs at the Restaurant location.
Chesters may also provide additional brand standard training programs that they deem appropriate. With prior written approval from Chesters, a franchisee's training managers may train new and additional restaurant employees.
If a Chesters Restaurant fails an inspection or is not prepared for training, Chesters may require additional training and charge the franchisee $1,000 a day for such training. The franchisee is responsible for expenses incurred in attending additional training or refresher training that is not conducted at the Restaurant.