Where does the 'LSM & Marketing Review' training for Chesters franchisees take place?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
|---|---|---|---|
| Chester’s Story and Training | 30 minutes | 0 | Your Restaurant |
| Overview | |||
| Review of Operations | 30 minutes | 0 | Your Restaurant |
| Manuals/Recipe | |||
| Books/Training Guides | |||
| LSM & Marketing Review | 1 hour | 30 minutes | Your Restaurant |
| MenuBuilder | 2 hours | 0 | Your Restaurant |
| Restaurant Management | 1 hour | 0 | Your Restaurant |
| Inventory Control/Ordering | 30 minutes | 0 | Your Restaurant |
| Guide | |||
| Training Discussion/Support | 1 hour | 0 | Your Restaurant |
| Visit Follow Up | |||
| Customer Service | 30 minutes | 2 hours | Your Restaurant |
| Food Preparation Procedures | 2 hours | 3 days | Your Restaurant |
| Packaging Procedures | 30 minutes | 3 days | Your Restaurant |
| Filtering and BoilOut of Fryers | 30 minutes | 3 days | Your Restaurant |
| Breakfast Preparation | 15 minutes | 3 days | Your Restaurant |
| Product Preparation | 0 | 3 days | Your Restaurant |
| Product Specifications and | 0 | 3 days | Your Restaurant |
| Packaging | |||
| Customer Service Practicum | 0 | 3 days | Your Restaurant |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–29)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, the 'LSM & Marketing Review' training takes place at the franchisee's restaurant. This training includes 1 hour of classroom instruction and 30 minutes of on-the-job training.
This means that new Chesters franchisees and their staff will receive training on local store marketing and marketing review directly at their own restaurant location. This approach allows for a more hands-on and practical learning experience, as the training is tailored to the specific environment and challenges of that particular restaurant. It also eliminates the need for travel and lodging expenses associated with off-site training.
By conducting the 'LSM & Marketing Review' training at the franchisee's restaurant, Chesters aims to ensure that franchisees are well-equipped to implement effective marketing strategies and optimize their local store marketing efforts from day one. This localized training approach can contribute to the overall success and brand consistency of Chesters franchises.