When should the initial brand standard training program for Chesters be scheduled in relation to the Restaurant opening?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
loyees.
The initial brand standard training program will last up to 4 days and includes classroom instruction and/or on-the-job training. We conduct training on an as-needed basis at your Restaurant. Training should be scheduled so that your trainees successfully complete the initial brand standard training program and graduate about 1 week before the Restaurant opens.
Other than the initial brand standard training program discussed above, we generally do not require additional training or refresher courses unless we deem it necessary if your Restaurant fails an inspection or is not prepared for training, in our sole discretion, despite indicating otherwise, in which case we may charge you $1,000 a day for such additional training. If we provide other additional training or refresher training courses upon your request, we reserve the right to charge you an additional training charge based on the nature of such additional training, and you are responsible for expenses incurred in attending additional training or refresher training that is not conducted at the Res
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–29)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, the initial brand standard training program should be scheduled so that trainees successfully complete the program approximately one week before the restaurant opens. This training is mandatory for the manager and designated employees before the restaurant's opening. The training program lasts up to four days and includes both classroom instruction and on-the-job training.
Chesters conducts training on an as-needed basis at the franchisee's restaurant. The FDD specifies that if training is not conducted at the restaurant, the franchisee and their employees are responsible for all expenses incurred while attending the training.
Chesters also has the right to provide additional brand standard training programs as deemed appropriate. If a restaurant fails an inspection or is not prepared for training, Chesters may charge $1,000 a day for such additional training. If the franchisee requests additional training or refresher courses, Chesters reserves the right to charge an additional training fee, and the franchisee will be responsible for any expenses incurred if the training is not conducted at the restaurant.