Does a Chesters franchisee have the right to perform services that Chesters has not authorized?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer and sell all menu items and products, and perform all services, we periodically require for CHESTER'S Restaurants operated at your type of location. You have no right to offer or sell any menu items or products, or perform any services, we have not authorized. We have the right periodically to change required and/or authorized menu items and services and equipment specifications (including required use of our designated POS system). There are no limits on our right to do so. Once a menu item, product, or service has become unauthorized, your Restaurant no longer may offer or sell it. You must operate the Restaurant in compliance with all applicable federal, state, and local laws, ordinances, and regulations. You are not limited in the customers with whom the Restaurant does business from its premises.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 35)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, franchisees are restricted to offering only those services that Chesters has authorized. Chesters requires franchisees to offer and sell all menu items and products, and perform all services that Chesters periodically mandates for restaurants of their location type.
Chesters retains the right to modify the required and authorized menu items, services, and equipment specifications, including the mandatory POS system. Once a menu item, product, or service is no longer authorized, the franchisee's restaurant is prohibited from offering or selling it.
This restriction ensures uniformity across all Chesters franchises and allows Chesters to maintain control over its brand and offerings. For a potential franchisee, this means they must adhere strictly to the services and products approved by Chesters and cannot introduce unauthorized services or products without risking a breach of the franchise agreement.