Is a Chesters franchisee limited in the customers with whom the Restaurant does business from its premises?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer and sell all menu items and products, and perform all services, we periodically require for CHESTER'S Restaurants operated at your type of location. You have no right to offer or sell any menu items or products, or perform any services, we have not authorized. We have the right periodically to change required and/or authorized menu items and services and equipment specifications (including required use of our designated POS system). There are no limits on our right to do so. Once a menu item, product, or service has become unauthorized, your Restaurant no longer may offer or sell it. You must operate the Restaurant in compliance with all applicable federal, state, and local laws, ordinances, and regulations. You are not limited in the customers with whom the Restaurant does business from its premises.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 35)
What This Means (2025 FDD)
According to the 2025 Chesters FDD, a franchisee is not limited in the customers with whom the Restaurant does business from its premises. However, Chesters requires franchisees to offer and sell all menu items and products, and perform all services, that Chesters periodically requires for Restaurants operated at the franchisee's location type. The franchisee cannot offer or sell any menu items or products, or perform any services, that Chesters has not authorized.
Chesters retains the right to periodically change required and/or authorized menu items and services and equipment specifications, including the required use of their designated POS system. Once a menu item, product, or service has become unauthorized, the Restaurant can no longer offer or sell it. The franchisee must operate the Restaurant in compliance with all applicable federal, state, and local laws, ordinances, and regulations.
This means that while Chesters franchisees can serve any customer, they must adhere to Chesters's standards for menu offerings and operational compliance. Franchisees should stay informed about any changes to required or authorized menu items and services to ensure they remain compliant with the franchise agreement.