What is considered 'special order equipment' for a Chesters franchise?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
None of the amounts you pay to us for any special order equipment is returnable and refundable, unless approved in advance by us. Special order equipment includes electric and/or gas powered cooking or food holding equipment, any custom signage, and other custom marketing materials.
Source: Item 5 — INITIAL FEES (FDD pages 13–14)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, special order equipment includes specific items that are custom-made or require special handling. These items are non-refundable unless Chesters approves a return in advance.
Specifically, special order equipment encompasses electric and/or gas-powered cooking or food holding equipment, custom signage, and other custom marketing materials. This means that if a franchisee orders any of these items tailored to their specific needs or location, they are considered special order and subject to the non-refundable policy unless an exception is made by Chesters.
This policy is important for prospective franchisees to consider, as it affects their initial investment and risk. Franchisees should carefully evaluate their needs for such equipment and signage before placing an order, as cancellation or returns may not be possible without prior approval from Chesters. Understanding this policy can help franchisees make informed decisions about their initial purchases and manage their investment effectively.