What is the consequence of a Chesters manager and other restaurant employees completing the brand standard training program?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
nditions, or the like by us or our agents or brokers (whether under this Section or otherwise) warrant the success of the Restaurant or the appropriateness or suitability of the particular items or matters so approved.
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- Training. Once we determine in our sole judgment that the Restaurant has satisfactorily completed our restaurant readiness review process, then certain of your employees (the number and level of which we may specify) must satisfactorily complete our initial brand standard training program at the Location before the Restaurant may begin operations. With our prior written approval, your trained managers may train new and additional Restaurant employees. We may charge you for additional or special guidance, assistance, or training you need or request.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 34–35)
What This Means (2025 FDD)
According to Chesters's 2025 Franchise Disclosure Document, before a Chesters restaurant can begin operations, Chesters must determine that the restaurant has satisfactorily completed its restaurant readiness review process. Following this determination, certain employees, the number and level of which Chesters specifies, must satisfactorily complete Chesters's initial brand standard training program at the location.
This means that a prospective franchisee cannot open their Chesters restaurant until Chesters is satisfied with the restaurant's readiness and the designated employees have successfully completed the required training program. This ensures that the restaurant meets Chesters's standards and that the staff is properly trained to operate the business according to the franchisor's guidelines.
Chesters also maintains the right to charge franchisees $1,000 per day for any additional training deemed necessary if the restaurant fails an inspection, including not being prepared for training, at Chesters's sole discretion, even if the franchisee indicated otherwise. Payment for such charges is due via credit card or ACH transfer upon notification of the failed inspection.