Is Chester's required to provide any initial training to the franchisee and their employees?
Chesters Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 23: **RECEIPTS]
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- Our Advice and Assistance.
We will provide an initial brand standard training program at the Location to instruct you and your employees on proper Restaurant procedures and techniques.
We may provide additional training programs we deem appropriate.
We will advise you as we deem appropriate regarding the Restaurant's operation and new developments, techniques, and improvements in areas of Restaurant management, food preparation, sales promotion, and service.
5. Fees.
- (a) Training Fee.
You must pay us a $3,500 training fee, due upon the Effective Date of this Agreement.
The training fee is not refundable under any circumstances, as it is earned upon receipt.
Payment is due by credit card or automated clearing house ("ACH") transfer (and you must sign our payment authorization form attached to this Agreement as Exhibit A).
Once we determine in our sole judgment that the Restaurant has satisfactorily completed our restaurant readiness review process, then certain of your employees (the number and level of which we may specify) must satisfactorily complete our initial brand standard training program at the Location before the Restaurant may begin operations.
With our prior written approval, your trained managers may train new and additional Restaurant employees.
We may charge you for additional or special guidance, assistance, or training you need or request.
We have the right to charge you $1,000 per day for any additional training we deem necessary if and after the Restaurant fails an inspection, including not being prepared for a training, in Chester's sole discretion, despite indicating otherwise.
Payment is due by credit card or ACH transfer once we notify you of the failed inspection.
Source: Item 23 — **RECEIPTS (FDD pages 48–197)
What This Means (2025 FDD)
According to the 2025 Chesters FDD, Chesters will provide an initial brand standard training program at the location to instruct the franchisee and their employees on proper restaurant procedures and techniques. This training is mandatory for certain employees, with the number and level of employees to be specified by Chesters, after the restaurant readiness review process is complete. The training must be satisfactorily completed before the restaurant can begin operations.
Chesters may also provide additional training programs as deemed appropriate. With prior written approval from Chesters, trained managers may train new and additional restaurant employees. However, Chesters may charge for additional or special guidance, assistance, or training that the franchisee needs or requests.
Chesters charges a $3,500 training fee, which is due upon the effective date of the agreement and is non-refundable under any circumstances. Additionally, Chesters has the right to charge $1,000 per day for any additional training they deem necessary if the restaurant fails an inspection, including not being prepared for a training, in Chester's sole discretion, despite indicating otherwise. Payment for failed inspections is due by credit card or ACH transfer once Chesters notifies the franchisee of the failed inspection.