How will I receive the Manual for Capriottis Sandwich Shop, and will there be a charge for updates?
Capriottis_Sandwich_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
penses in a copyright proceeding.
Under the Franchise Agreement, you must conduct your business in accordance with the Manual. You will receive electronic access to a printable copy of the Manual throughout the franchise term, which will be updated periodically at no charge to you. If you require a paper copy of the Manual, one can be loaned at a cost of $1,000. You must at all times treat the Manual and any other manual created for or approved for use in the Restaurant's operation and the information contained in the Manual as confidential and must use all reasonable efforts to maintain this information as secret and confidential. You must not at any time copy, duplicate, record, or otherwise reproduce these materials or otherwise make the same ava
Source: Item 14 — PATENTS, COPYRIGHTS, AND PROPRIETARY INFORMATION (FDD pages 47–49)
What This Means (2025 FDD)
According to Capriottis Sandwich Shop's 2025 Franchise Disclosure Document, franchisees will receive electronic access to a printable copy of the Manual throughout the franchise term. These electronic updates will be provided periodically at no additional charge. However, if a franchisee requires a physical paper copy of the Manual, it can be loaned for a cost of $1,000.
The Manual contains trade secrets and confidential information that Capriottis Sandwich Shop protects via copyright. Franchisees must conduct their business in accordance with the Manual and treat its contents as confidential, taking reasonable steps to prevent unauthorized disclosure. Franchisees are prohibited from copying, duplicating, recording, or reproducing the Manual or making it available to unauthorized individuals.
The Manual remains the sole property of Capriottis Sandwich Shop, and the franchisor may revise its contents. Franchisees must comply with any new or changed standards. In case of disputes regarding the Manual's contents, the master copy maintained at Capriottis Sandwich Shop's headquarters will control. Franchisees must ensure their copy of the Manual is kept current and up to date.